Change an Expired listing to Closed

There are some instances where a listing that should be marked Closed has expired in Matrix.  In these situations, you need to send us an email (changes@smartmls.com) that includes all of the relevant closing information:

  • Contract Date
  • Sales Agent
  • Proposed Closing Date (PCD)
  • Closed Date
  • Sales Price
  • financing
  • Concessions (if any)
  • Where sellers are going/ buyers are from

Once MLS staff gets this information, we can go in and update the listing accordingly.

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