Concierge mode is a setting on an auto email where Matrix will send any listings that match a contact's saved search to the agent first (instead of just automatically emailing all matches directly to the contact).
When Matrix finds matches for an auto email that is set up for Concierge mode, you will get a notification that there are listings that need approval:
It is the agent's responsibility to choose (approve) the listings they want the contact to receive.
Related articles :
Can you schedule when Concierge notifications are sent?
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