Cancel a tour/open house


Go to the Add/Edit tab and select the listing.  On the Modify Listing screen, click on Tour/Open House



Find the tour/open house you want to cancel and do one of the following:

1.  Click the Delete button to the right of the event. This will completely remove it as though it was never added.

2.  Switch the Tour is Active field to No. This will leave the event in the history of the listing, but make it so it is not visible in Matrix to other users.




Regardless of which way you remove the event, make sure to click Submit Listing when you're finished.


Note: if you are just changing the Tour/OH is Active field to No, you will get a confirmation screen that pops up when you hit Submit Listing. Click Submit Listing a second time to confirm that you want to remove the event.


Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.

Our support hours:
Mon-Thursday - 8:30 am - 7:00 pm Fridays - 8:30 am - 6:00 pm Saturday/Sunday - 9:00 am - 3:00 pm
About SmartMLS
Working with you to make homeownership happen.
Tell Us How We're Doing
Take a minute, let us know or send us a suggestion