CMAs are purged from Matrix after 180 days of inactivity.
If the user goes into the CMA, makes a change and resaves it, that will reset the 180 day clock.
For sent CMAs, the email history will stay for 90 days. There is no way to extend that.
CMAs are purged from Matrix after 180 days of inactivity.
If the user goes into the CMA, makes a change and resaves it, that will reset the 180 day clock.
For sent CMAs, the email history will stay for 90 days. There is no way to extend that.
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