Enable disabled autoemail

An auto email will be disabled if the recipient does not open it for 60 days (warnings will be sent at the 30 and 50 day marks).

To re-enable a disabled autoemail, go to My Matrix> Auto Emails.

Click the drop down arrow in front of the appropriate email and click Settings.

Notice the red exclamation point next to the email subject- this indicates that the auto email has been disabled due to inactivity:

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Scroll down to the Setting section and put a dot in Enable:

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Make sure the Schedule is set up correctly and then click Save when you're finished.

Related articles :

Turn off an Autoemail

Set up an Auto Email

Auto Email deactivation parameters

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