Adding Matrix emails to an allowed list in your mail program

 

Here are instructions for adding Matrix as a trusted sender in the most popular email programs. 

Note: email clients often change their settings/interface, so some of these instructions may be outdated:

  • Gmail
    • Open an email from the sender that you want to allowlist.
    • Click on the little down-pointing-triangle-arrow next to “reply.”
    • Click Add smart@northeastmatrixmail.com to contacts list to finish.

  • Apple Mail
    • Click smart@northeastmatrixmail.com in the header of the message you’re viewing.
    • Click Add to finish.

  • Yahoo! Mail
    • Open the email message from the sender you want to add to your address book.
    • Click Add to contacts next to smart@northeastmatrixmail.com.
    • On the Add Contact popup, add additional information if needed.
    • Click Save to finish.

  • Microsoft Outlook 2003
    • Open the email message from the sender you want to add to your address book.
    • Right-click Click here to download images in the gray bar at the top of the message.
    • Click Add Sender to Senders Safe List to finish.

  • Microsoft Outlook 2007
    • Right-click on the email you received (in the list of emails).
    • Click Junk E-mail.
    • Click Add Sender to Safe Senders List to finish.

  • Microsoft Outlook 2010
    • Click the Home tab.
    • Click Junk.
    • Click Junk E-mail Options.
    • Click Safe Senders.
    • Click Add.
    • Enter smart@northeastmatrixmail.com and additional information if you wish.
    • Click OK to finish.

  • Windows Live Hotmail
    • Open an email from the sender that you want to allowlist.
    • Click Add to contacts next to smart@northeastmatrixmail.com to finish.

  • Mozilla Thunderbird for PC and Mac.
    • Click Address Book.
    • Make sure Personal Address Book is highlighted.
    • Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
    • Under Contact, enter smart@northeastmatrixmail.com and additional information if you wish.
    • Click OK to finish.

  • Mac Mail
    • Click Address Book.
    • Click File.
    • Click New Card.
    • Enter smart@northeastmatrixmail.com and additional information if you wish.
    • Click Edit to finish.

  • NetZero
    • Click the Address Book tab on the top menu bar.
    • Click Contacts.
    • Click Add Contact.
    • Enter smart@northeastmatrixmail.com and additional information if you wish.
    • Click Save to finish.

  • Comcast
    • Click the Address Book tab.
    • Click New Contact.
    • Enter smart@northeastmatrixmail.com.
    • Click Save.

  • Earthlink
    • Click Address Book.
    • Click Add Contact.
    • Save smart@northeastmatrixmail.com as a contact.
    • Click Save.

  • AOL Mail
    • Click Contacts in the right toolbar.
    • Click Add contact.
    • Enter smart@northeastmatrixmail.com and additional information if you wish.
    • Click Add Contact button in the popup to finish.

  • SBC Global
    • Click the Options link.
    • Go to Management> Filters.
    • Click Add.
    • In the From Header rule, enter smart@northeastmatrixmail.com in the contains field.
    • Go to the Move the message drop down list and select Inbox.
    • Click Add Filter.

 

 

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