Header shows old/stale information

If you have recently updated your personal information (name, email, phone, etc.) in Matrix but your Matrix print header/banner is still showing the old information, there is a trick you can try to force that information to update to the new/correct information.

Go to My Matrix> My Information and click on the Header & Footer tab.  Then click on Select a different banner image/theme and temporarily choose a different theme than the one you are currently using.


After you select the new theme, click Preview and then Save.

You can then go right back to Select a different banner image/theme and switch back to the one you had been using all along.  This is usually sufficient to force over the changes you had made to your personal information in those rare instances where Matrix does not make those changes automatically.


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