Agent updated their phone number but it is not showing on their listing

Sometimes, even after you go through the process of updating your cell phone number and/or preferred phone number in the Member Dashboard, it still does not update on your listings.  In these instances, all you have to do is go to Add/Edit, select the desired listing, go to the Contract tab and click the refresh link next to your name.

agent_refresh.jpg

This will force Matrix to use the number that you have selected as your preferred phone number.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Our support hours:
Mon-Thursday - 8:30 am - 7:00 pm Fridays - 8:30 am - 6:00 pm Saturday/Sunday - 9:00 am - 3:00 pm
About SmartMLS
Working with you to make homeownership happen.
Tell Us How We're Doing
Take a minute, let us know or send us a suggestion