Matrix printouts include all tabs across the top

 

If you are printing out the Full or Flyer displays from Matrix and the tabs that go across the top of the display are also printing out, chances are you are using your web browser's print functionality (hitting Ctrl+P on your keyboard) rather than clicking on the Matrix Print button. 

mceclip2.png

 

When you hit Ctrl+P, you are actually printing the entire web page, not just the desired listing.

The Print button (in the Actions bar at the bottom of the screen) is the correct way to print from Matrix, and the only print functionality that SmartMLS tech support can help you with:

2022-07-15_13-47-44.jpg

 

If you have problems with the way printouts are produced when you hit Ctrl+P, there is nothing that our support staff can do to assist you, as it is browser functionality and not Matrix functionality.

The same goes for printing from the browser's File menu (File> Print).  This is not supported functionality within Matrix and SmartMLS support staff cannot assist in making it work properly.

 

If you are looking to include the search criteria you used to find the listing, make sure to put a check in the box for Print search criteria (after you have clicked the Print button):

mceclip3.png

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.

Our support hours:
Mon-Thursday - 8:30 am - 7:00 pm Fridays - 8:30 am - 6:00 pm Saturday/Sunday - 9:00 am - 3:00 pm
About SmartMLS
Working with you to make homeownership happen.
Tell Us How We're Doing
Take a minute, let us know or send us a suggestion