There is an issue with mapping on Macs, specifically using Safari 13.1.2 (High Sierra) or lower. When going into maps from the Matrix search results screen, the view is zoomed out and no listing icons show on the map, even if you zoom in.
Updating Safari to 14.1 (or newer) resolves the issue.
*** In order to update to 14.1 you need to be running at least macOS Mojave. ***
Matrix mapping works fine in later versions of Chrome. However, older macOS versions don’t support Chrome past version 76, so that may not be the best solution (depending on your version of the Mac OS).
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