Cannot activate new listing


There is a business rule in Matrix that will prevent a listing from being saved as Active if the Listing Agreement (or Listing Agreement Compliance Certification) has not been uploaded to the listing as a Private-Listing Contract supplement type.

You must upload the Listing Agreement (or Listing Agreement Compliance Certification) while the listing is in the Incomplete (INC) status.


Click here for instructions on uploading documents to your listing.


Note: if you do not choose the correct supplement type (Private-Listing Contract) when you upload and save the paperwork, Matrix will not recognize that it has been uploaded and you will not be able to save the listing in the Active status.




Related articles:

Upload Supplements (Listing Agreement, Disclosures, etc.) to your listing

How to partially save a listing (Incomplete listing)

Change Document Type (Attached Docs/Supplements)

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